Terms and Conditions

Effective Date: 01/01/2025
Last Updated: 02/09/2025

1. Introduction

Welcome to Virtexp Digital. By accessing our services and platform, you agree to comply with these Terms and Conditions. These terms govern the use of our creative design, web development, and advergame services, as well as participation in our freelancer program.

If you do not agree to these terms, please do not use our services.


2. Definitions

“Virtexp Digital” refers to the company providing creative design, web development, advergame development, and branding services based in Charlotte, NC, USA.

“Client” refers to any business or individual hiring services from Virtexp Digital.

“Freelancer” refers to any professional registered on the Virtexp Digital platform working on a per-project basis.

“Pro Freelancer” is a verified freelancer who enjoys additional benefits, including priority project access and upfront payments.

“Points System” refers to the mechanism through which freelancers accumulate points for completed projects, which can be redeemed for cash or platform benefits.


3. Services Provided

Virtexp Digital offers the following services:
✔️ Content Creation & Creative Assets (social media design, graphics, animations).
✔️ Web Design & Development (responsive and SEO-optimized websites).
✔️ Advergame Development (interactive branded gaming experiences).
✔️ Branding & Visual Identity (brand identity creation, logo design, corporate branding).

📌 Service Conditions

  • Services are customized based on the client’s needs; no standard pricing packages are available.
  • Deadlines and pricing are established in each project agreement.
  • Virtexp Digital reserves the right to decline projects that do not align with our vision.

4. Freelancer Program

Freelancers work on a per-project basis and are not employees of Virtexp Digital.

📌 Standard Freelancer Conditions

✅ Earn 1 point per $10 charged.
✅ Payment is made only after project completion and client approval.

📌 Pro Freelancer Conditions

✅ Earn 1.5 points per $10 charged.
✅ Receive an upfront payment before starting the project and the remaining balance upon client approval.
✅ Have priority access to high-value projects.
✅ Can achieve Pro status via evaluation or by redeeming 300 points.


5. Payment Policy

  • Payments to freelancers are only made upon project completion. For Pro Freelancers, payments are split into an upfront payment before starting and a final payment upon client approval.
  • Payments are processed via Stripe, PayPal, domestic wire transfer (for U.S.-based freelancers), and Xoom for payments to Latin America.
  • Freelancers cannot request withdrawals at any time; payments are strictly tied to project completion.
  • Virtexp Digital is not responsible for payment delays caused by third-party providers.

6. Intellectual Property

  • All projects completed by freelancers for Virtexp Digital clients become the client’s property upon full payment.
  • Freelancers are allowed to showcase work completed for Virtexp Digital in their portfolios ONLY if they explicitly state that the work was done exclusively for a client through Virtexp Digital.
  • Virtexp Digital reserves the right to showcase completed projects in its portfolio, unless the client requests otherwise.
  • Any failure to properly credit Virtexp Digital or falsely claim ownership over the intellectual property constitutes a violation of this agreement.

7. AI Usage in Services

  • Virtexp Digital uses AI-powered tools as a support mechanism in creative processes.
  • No project is fully generated by AI; all work is reviewed and refined by professionals.
  • By hiring our services or working as a freelancer, you acknowledge that AI may be used as part of the workflow.

8. Amendments to Terms

Virtexp Digital reserves the right to modify these terms at any time. Significant changes will be communicated to users.


9. Contact Us

For questions about these Terms and Conditions, contact us at:

📩 Email: di*****@vi*****.com
📞 WhatsApp: (+1) 704-361-9406