Privacy Policy

Effective Date: 01/01/2025
Last Updated: 03/06/2025

At Virtexp Digital (“Virtexp”), we value your privacy and data security. This Privacy Policy explains how we collect, store, use, and protect your personal information when you interact with our website, services, and freelancer platform.

By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

Virtexp Digital collects and processes only the necessary information to provide our services effectively. This includes:

Client Data:

  • Full name, email, business name, and contact details.
  • Project details, invoices, and payment transaction records.

 

Freelancer Data:

  • Full name, email, WhatsApp number, and location (optional).
  • Skills, portfolio links, years of experience, and availability.
  • Payment preferences and completed transaction history.
  • Participation in Virtexp’s point system and Pro Verification program.

 

Pro Freelancer Verification Data

  • Legal identification (ID, business registration, or equivalent).
  • Portfolio verification and professional experience details.
  • Securely stored and only used for freelancer evaluation.

 

Website Usage Data:

  • Pages visited, time spent on the website, and browsing behavior.
  • IP addresses, device information, and browser type.
  • Cookies and tracking data for analytics purposes.

 

Virtexp does NOT collect sensitive financial information (e.g., credit card numbers).
All payments are processed securely via third-party platforms (Stripe, PayPal, Xoom, bank transfer).

2. How We Use Your Information

Client Information is used for:

  • Managing project agreements and invoicing.
  • Processing payments and maintaining financial records.
  • Providing project updates and customer support.

Freelancer Information is used for:

  • Assigning projects based on expertise and availability.
  • Processing freelancer payments and tracking performance.
  • Maintaining freelancer verification status and point system.

Website Data is used for:

  • Improving website navigation and user experience.
  • Identifying potential security risks and fraudulent activity.
  • Running targeted marketing campaigns (where consent is given).

3. How We Store & Protect Your Information

  • All personal data is stored on secure, encrypted servers with limited access.
  • We DO NOT sell or share your information with third-party advertisers.
  • Payment transactions are handled by trusted payment processors with industry-standard security.

Data Retention Policy:

  • Client and freelancer data is retained for up to 5 years to comply with legal and financial regulations.
  • Pro Freelancer verification documents are NOT shared with third parties.
  • Data collected for verification can be deleted upon request after approval.
  • Inactive freelancer accounts may be deleted after 24 months of inactivity.

4. Sharing of Information

We only share information under the following conditions:

  • With third-party service providers (e.g., Stripe, PayPal) for payment processing.
  • With government agencies or legal authorities if required by law.
  • With freelancers assigned to a project (only relevant project details, no financial data).

 

We do NOT share, rent, or sell your personal data to advertisers or third-party marketers.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to improve user experience and site performance.

  • Essential Cookies: Required for website functionality (cannot be disabled).
  • Analytics Cookies: Track browsing behavior to improve services (can be disabled).
  • Marketing Cookies: Used for targeted ads (only enabled with user consent).

How to Control Cookies:

You can adjust cookie preferences through your browser settings. Disabling cookies may impact website performance.

6. Freelancer Payment & Tax Responsibilities

  • Freelancers are responsible for declaring and managing their own taxes.
  • Virtexp Digital does not withhold taxes from freelancer payments—all payments are made in full, and freelancers must comply with their country’s tax laws.
  • Sales tax for clients is calculated dynamically based on their billing location, in compliance with local regulations.

7. Data Rights & User Choices

Clients & freelancers have the right to:

  • Request a copy of their stored data.
  • Modify or update incorrect personal information.
  • Request account deletion (some financial records may be retained for legal compliance).

 

To request data access or deletion, contact: [pr*****@vi*****.com]

8. Third-Party Links & External Services

Our website may contain links to third-party services (e.g., portfolio hosting sites, payment processors).
Virtexp Digital is NOT responsible for the privacy policies of external websites.

9. AI Usage & Data Processing

AI-Generated Content & Data Handling

  • Virtexp Digital may use AI tools for content creation, automation, and workflow optimization.
  • AI-generated elements are always reviewed by human professionals to ensure originality and quality.
  • We do NOT use AI for decision-making related to freelancer payments, client contracts, or personal data analysis.

 

Clients & freelancers will be informed if AI-assisted tools were used in their deliverables.

10. Updates to This Privacy Policy

Virtexp Digital reserves the right to update this Privacy Policy at any time.

  • Major policy changes will be communicated via email or website notices.
  • Continued use of our services after an update implies acceptance of the revised policy.

11. Contact Information

For privacy concerns, contact us at:

📩 Email: in**@vi*****.com

📞 WhatsApp: (+1) 704-361-9406